Responsible Gambling

At SlotsDJ, we believe that gambling should be a form of entertainment first and foremost, not a way to earn money or solve financial problems. While we recognize that for most of our players, betting is an exciting pastime, for some, it can become a challenge. Our priority is to ensure a safe and responsible environment where every player can maintain full control over their actions.

This page has been created to provide you with the necessary knowledge, tools, and support to help you maintain balance and enjoy playing in a safe manner.

Your control – responsible gaming tools

We believe that you are the best judge of your own limits. As an operator, we provide you with access to advanced tools that allow you to manage your activity on our portal.

Deposit Limits

One of the most effective ways to control your spending is by setting deposit limits. You can define how much money you are willing to deposit into your account within a specific timeframe:

  • Daily limits: Restrict the amount of deposits within 24 hours.
  • Weekly limits: Allow you to plan your budget for seven days.
  • Monthly limits: Help in long-term financial management.

Changes to more restrictive limits take effect immediately. If you decide to increase your limits, this change requires a cooling-off period to reflect on your decision, in accordance with legal requirements regarding player protection.

Cooling-off periods

If you feel you need a break to reflect on your activity, you can use the short-term account suspension option. This feature allows you to block access to the platform for a period ranging from 24 hours to several months. During this time, you will not receive any marketing materials, and your account will remain inaccessible for placing bets.

Self-Exclusion

If you feel you are losing control over your gaming and need a longer time to get your affairs in order, self-exclusion is the right solution. You can close your account for a specified or indefinite period. In such a case:

  • Your account will be blocked immediately.
  • You will not be able to reopen your account before the selected period expires.
  • We will take all steps to remove you from our mailing lists and marketing databases.

Recognizing problems – be vigilant

Gambling becomes a problem when it stops being fun and starts dominating your private, professional, or financial life. Pay attention to warning signs:

  • Do you play longer or spend more money than you originally planned?
  • Do you borrow money to play or to pay off debts incurred from gambling?
  • Do you feel irritable, anxious, or agitated when you cannot play?
  • Does gaming negatively affect your relationships with family and friends?
  • Do you neglect your daily work or household responsibilities in favor of gaming?
  • Do you try to "chase" your losses after every defeat?

If you answer "yes" to any of the above questions, it may be a sign that you should take a step back and seek professional help.

Support in Canada

Remember that you are not alone. In Canada, there are many institutions and organizations that offer free and confidential support for those struggling with gambling addiction.

Gambling Help Services

If you or someone you know is struggling with gambling, help is available. You can access professional advice and support through local resources:

  • ConnexOntario: Call 1-866-531-2600 or visit connexontario.ca. They provide 24/7, confidential, and free health services information for people experiencing problems with gambling, drugs, alcohol, or mental health.
  • Responsible Gambling Council (RGC): Visit responsiblegambling.org for resources, tips, and tools to keep gambling fun and safe.

Support Groups

Gamblers Anonymous (GA) is a fellowship of people who share their experiences to solve gambling problems together. Participating in meetings is often a key element of the recovery process. You can find information about local support group meetings in your area by visiting gamblersanonymous.org.

Safe play guidelines

In addition to using our tools, we encourage you to follow these rules, which will help you maintain a safe distance from gambling:

  1. Treat gambling as a cost of entertainment: Never treat winnings as a reliable source of income.
  2. Set a budget before the session: Deposit only the funds that will not affect your standard of living if lost.
  3. Never play under the influence: Alcohol or other substances alter your judgment, lowering your ability to assess risk and leading to rash decisions.
  4. Take regular breaks: Time spent gaming should be limited. Do not let gaming take up the majority of your free time.
  5. Do not try to "chase" losses: Losses are part of the game. Trying to immediately recover lost funds usually leads to even greater losses.

Protection of minors

At SlotsDJ, we strictly prohibit anyone under the age of 18 from participating in gambling. This is a legal and moral requirement that we strictly enforce.

  • During registration, we verify the identity of every user.
  • If you use a computer shared with minors, we recommend using filtering software that blocks access to gambling websites.
  • Ensure that your account login details are always kept confidential and inaccessible to children.

Your responsibility

Remember that while we make every effort to promote responsible gaming, the ultimate responsibility lies with the user. If you notice symptoms of addiction, do not delay – use the available self-exclusion tools and contact a professional therapist.

All our operations are conducted in accordance with applicable laws. We respect your right to safe entertainment and are here to support you at every step. If you have any questions regarding limits or self-exclusion procedures, please contact our customer support team. We are at your disposal to help you at any time.

Gambling is entertainment – don't let it stop being that way. Play consciously, play responsibly.