Privacy Policy

This Privacy Policy sets out the rules for the collection, processing, and protection of personal data of users utilizing the SlotsDJ service (slotsdj-casino.co). Our priority is to ensure the complete security of your data and transparency regarding how it is used, in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy legislation.

Data Controller

The controller of your personal data is the operator of the SlotsDJ service. For matters related to data protection, you may contact us via email at: [email protected].

Scope of Collected Data

In order to provide services, manage player accounts, and fulfill legal requirements (including Anti-Money Laundering โ€“ AML procedures), we collect the following categories of data:

  • Identification data: full name, date of birth, identification document number.
  • Contact data: email address, phone number, residential address.
  • Technical data and logs: IP address, device information, browser type, and location data derived from login activity.
  • Transactional data: history of deposits and withdrawals, information regarding payment methods used.
  • Verification data: copies of identity documents (to confirm age and identity in accordance with legal requirements).

Purposes and Legal Bases for Processing

We process your data for the following purposes:

  • Performance of a contract: managing user accounts, enabling the use of games, and processing payments.
  • Fulfillment of legal obligations: verifying user age, anti-money laundering (AML) and counter-terrorist financing measures, and maintaining financial records.
  • Legitimate interests of the Controller: ensuring system security, fraud detection, handling complaints, and establishing or defending legal claims.
  • Marketing: based on separate user consent, for the purpose of sending information about promotions and special offers.

Data Recipients

Your personal data may be shared with third parties supporting our operations, such as:

  • Payment service providers handling financial transactions (e.g, Interac, Visa, Mastercard, MuchBetter).
  • IT and hosting service providers.
  • Public authorities and institutions authorized to receive data based on legal requirements.

We ensure that all our partners process data in accordance with high security standards.

Data Retention Period

We store personal data for the period necessary to provide services, and after such time, for the duration required by law:

  • Transactional and verification data are stored for a period of 5 years (in accordance with anti-money laundering regulations).
  • Data for marketing purposes is processed until the user withdraws consent.
  • Following the expiry of legal limitation periods, data is deleted or anonymized.

Your Rights

In connection with the processing of your data, you have the following rights:

  • Right of access: you may obtain a copy of your data.
  • Right to rectification: you have the right to request the correction of inaccurate data.
  • Right to erasure: the "right to be forgotten," provided there are no legal impediments.
  • Right to restrict processing: in specific circumstances.
  • Right to data portability: the right to receive your data in a structured format.
  • Right to object: in the case of processing based on legitimate interests.
  • Right to lodge a complaint: you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.

Data Security

We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. We utilize SSL encryption protocols and advanced server security to ensure that information transmitted to the SlotsDJ service is fully protected.

Responsible Gaming and Risks

We remind you that online gambling must be approached responsibly. Users are responsible for ensuring that participating in online gambling is legal within their local jurisdiction. If you or someone you know is struggling with a gambling problem, we encourage you to use available self-exclusion tools and seek support from professional organizations such as ConnexOntario (1-866-531-2600) or the Responsible Gambling Council ().

Changes to the Privacy Policy

This policy may be updated to adapt to legal or technical changes. We will inform you of any significant changes via an appropriate notice on our website.

Contact

If you have any questions regarding this policy, please contact us at: [email protected]. Our privacy team is at your disposal to clarify any concerns regarding the protection of your data.